News

Friends and Family Test now available for websites

28th November 2014

The Friends and Family Test is now available for your website

In July 2014, NHS England confirmed that the Friends and Family Test will become a contractual requirement for all practices in England from 1st December, 2014.

The Friends and Family Test is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.

It is designed to provide quick, valuable patient feedback, celebrate good practice and help guide future practice development.

Wiggly-Amps have developed a free Friends and Family Test offering which enables surgeries to display the Friends and Family Test question on their Wiggly-Amps website, a widget for use with third party website providers and even a FFT page for surgeries without their own website.

Key Facts

Free Friends and Family Test
There is no additional fee, set up fee or recurring costs for the FFT functionality. Surgeries without websites can create their own FFT website page for free.

Advertising free
Unlike other providers we do not display advertising to fund the Friends and Family Test

Anonymous
In the spirit of the FFT, all responses are kept anonymous. Therefore, we do not collect patient email addresses or mobile phone numbers which could be used to identify the patient.

Multi-channel
The Friends and Family Test is available for your website and we also offer the FFT question for surgeries using our patient check in touch screen software.

Privacy
We strongly believe that patients’ details should remain private and we will not sell your data to other organisations or if the business assets are acquired. We will not submit your data to data processors inside or outside of the EU and we will not store data outside of the UK.

When you are ready to get this set up , please click here for instructions.

Should you have any questions, then please feel free to contact the support team at Wiggly-Amps.

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