News

30,428,448 successful patient arrivals via Engage Touch screens

14th September 2017

Total number of successful patient check-ins via Engage Touch screens has hit 30,428,448!

Wiggly-Amps are delighted to be working with so many practices to enable patients to check in for appointments problem-free using their Engage Touch screens.  Every successful patient check-in via a touchscreen saves approximately 1 minute of a receptionist’s time.  30,428,448 patient check-ins has therefore saved 507,140.8 hours – equating to 63,392.6 working days (based on an 8 hour day)  This huge time saving has taken pressure off busy reception staff and enabled them to streamline administrative tasks.

Via the touchscreen console, surgeries can select from 4 different options to ensure the check-in process is straightforward for their patients.  This is especially important for practices transitioning from another provider as they can make sure the check-in process closely mirrors their previous system to avoid confusion.  Furthermore, there’s a no gender arrival setting which allows patients to check-in without identifying themselves as male or female.

In addition to checking patients in for appointments, our touchscreen software can:

  • record smoking and carer status
  • ask patients to check their contact details are correct
  • remind patients about flu jab eligibility – especially useful at this time of year!
  • gather Friends and Family Test data
  • update patients when surgery is running late
  • send individual or collective patient messages

For more information about our Engage Touch screens or to arrange a demonstration of how our software works, please contact: 01263 888330 or see: http://www.wiggly-amps.com/product/engage-touch/

Don’t forget, our Support Team are on hand during business hours to assist with any technical questions you may have: 01263 834648

 

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